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A certificate that was originally issued post-2009

Using our certification platform, CertiTrack, you will be able to:
  • View certificates and unit transcripts – this is a free service
  • Access and share QR codes to enable 3rd parties access to your achievement records – this is a free service
  • Purchase replacement certificates and confirmation letters

A user guide is available upon signing into the CertiTrack platform.

To log into CertiTrack you will need to know your VTCT Skills learner number. If you do not know your number, you can select the 'Find my Learner Number' button which is located on the CertiTrack login page.

Click here to access CertiTrack.

Alternatively, payments can be taken by credit or debit card over the telephone by our Customer Support team on +44 (0) 23 8068 4500. Please ensure you have the following information to hand when you call:
  • your full name (at the time you achieved your qualification)
  • your date of birth
  • the qualification title and/or the year you completed your qualification
  • the name of the training provider where you studied your qualification
If you are unable to provide the above information then it may not be possible for us to locate your records.
 
Our lines are open between 08:45 - 17:00 Monday through Thursday and 08:45 - 16:30 on Fridays.
 
Click here for information about certificates issued between 1995-2008.