Can I view an e-Certificate?

E-copies of certificates issued post-2009 can be viewed and download via our Linx2Online platform once a learner's registration status shows as complete.

Select the following link for a step by step guide.

• Reports and generating eCertificates

E-certificate PDFs and passwords

On occasion, a password will be requested when opening e-certificate PDFs. These PDFs do not require a password, and the issue is likely related to browser Microsoft Edge being used as your default PDF viewer. We are working on a fix for this.

In the meantime here's how to change the default PDF viewer in Windows.

1. Go to Settings 
2. Apps
3. Default apps
4. Search for ".pdf," 
5. Click the current app (Edge)
6. Select a new viewer (e.g., Chrome, Adobe Reader)

If the above does not work for your version of windows then you may wish to search for the applicable instructions on Google."